We at AleraEdge remain open for business and to ensure that we can provide you with uninterrupted service in the same secure and confidential manner, regardless of where we might be working, we are making the transition to working remotely.
We ask for your understanding if there are slight delays or inconveniences as we continue to implement our plans.
Should you experience difficulty contacting us via phone, please send us an email at:
- AleraPay Customer Service: AleraEdgePay@AleraGroup.com
- PremiumPay Customer Service: AleraEdgePremium@AleraGroup.com
- Benefit Administration/Enrollment: Please email your CARE representative
Importantly, we will continue to post updates, information, and resources for our clients here
800 Parker Hill Drive Suite 100 Rochester, NY 14625
If you have questions about specific services, please navigate back to the Contact Us tab and select one of the dropdown menu options.