Claims administrator and representative is available and responds in a very timely fashion.
We have a really good team working for us that makes us feel like they really care about our organization.
AleraEdge is good at streamlining benefit processes to provide “relief” for customers. AleraEdge is also good at listening and responding to customer concerns.
Listening to our needs. They are always available to help when situations arise. Their customer service is exceptional!
They understand our business and the special needs we have. By working as a team within their different departments, they are responsive to our requests and needs.
Kudos to everyone with this open enrollment process! You made a great Team and achieved terrific results!
Super friendly and helpful with all issues. Strategic initiatives and feedback are well thought out.
Works hard to maintain their relationship with our agency and provide best solutions.
Whenever there is a problem or issue, AleraEdge team members are quick to respond and willing to help. They are always pleasant and easy to work with, even during stressful situations.